SMS Terms
& Conditions.

The Greenfield Treatment Center SMS program

If you consent to receive text messages from Greenfield Treatment Center, you agree to receive care-related SMS communications from our office. Messages may include:

• Appointment reminders.
• Scheduling conversations and appointment updates.
• Customer-care replies to patient questions.

You may opt in by giving verbal consent directly to our staff or by providing written SMS consent on a paper patient intake form. Providing a phone number alone does not enroll you in the SMS program. SMS consent is voluntary and is not a condition of receiving care.

This program does not send marketing or promotional messages. This website does not collect SMS consent through an online form. Contact our office to ask about opting in, and review our Privacy Policy at www.greenfieldtreatment.com/policy and these SMS Terms & Conditions at www.greenfieldtreatment.com/terms before giving consent.

Message frequency and charges

Messaging frequency may vary. The number of texts depends on appointments and your conversations with our office.

Message and data rates may apply. Your mobile carrier’s messaging and data charges are your responsibility.

How to opt out

To opt out at any time, text STOP. Reply STOP to a message from Greenfield. You may receive a confirmation of your opt-out request, after which no further messages will be sent unless you opt in again.

How to get help

For assistance, text HELP in your Greenfield text conversation. For customer support, call Greenfield Treatment Center at (626) 448-5501 or visit www.greenfieldtreatment.com/contact.

You can also review our Privacy Policy at www.greenfieldtreatment.com/policy and SMS Terms & Conditions at www.greenfieldtreatment.com/terms.

Privacy and consent

SMS consent is not shared with third parties or affiliates. Mobile opt-in data and text-message consent are never sold, rented, shared, or transferred to third parties or affiliates, even with your permission. Phone numbers collected for SMS are not sold, rented, or shared with third parties or affiliates for marketing, promotional messaging, or their own independent use. No other information-sharing statement in this policy overrides these SMS consent protections.

For details about how we collect, use, and share personal information, visit our Privacy Policy at www.greenfieldtreatment.com/policy. These SMS Terms & Conditions at www.greenfieldtreatment.com/terms describe the SMS program.

Message delivery and appropriate use

Message delivery depends on your carrier and network availability. Carriers are not liable for delayed or undelivered messages. Please notify the office if your mobile number changes.

Text messaging is for administrative communication and is not an emergency service. Please do not send sensitive medical information by ordinary SMS. For an emergency, call 911.

Changes and contact

We may update these terms by publishing a revised version with a new effective date. For questions, call Greenfield Treatment Center at (626) 448-5501 or contact our office at 11920 Ramona Blvd, El Monte, CA 91732.